Printer Options

Menu 25.3 - Reset a Printer

What this does:  Originally this program was designed as the most drastic attempt to clear up a serial printer.  Trouble was, if you had a jet direct/network printer installed this would clear up the printer, delete it and never be able to restart it again.   This program has been upgrade to allow for the clear and reset of the jet direct/network printers.

• This program first advises you to run through and check the most common printer issues.  
  
   Check the following:
     1. Turn printer off/on
     2. Is the printer on-line?
     3. Is the baud rate correct?
   Enter printer number?
  
• Next, after inputting the printer# we PING the printer to confirm the printer in question is actually on the network.   If it doesn’t find it on the network (100% packet loss), it will not proceed.   

Note: The program will not PING serial printers.  It will only PING the printer, if it can tell if it is a network printer.  Otherwise it will delete/start the printer as it did before.

 

First let's make sure the Printer you want to reset is on the network

PING omjd01: (192.168.9.8): 6 data bytes

14 bytes from 192.168.9.8: icmp_seq=0 ttl=64

14 bytes from 192.168.9.8: icmp_seq=1 ttl=64

14 bytes from 192.168.9.8: icmp_seq=2 ttl=64

14 bytes from 192.168.9.8: icmp_seq=3 ttl=64

14 bytes from 192.168.9.8: icmp_seq=4 ttl=64

14 bytes from 192.168.9.8: icmp_seq=5 ttl=64

 

----omjd01 PING Statistics----

6 packets transmitted, 6 packets received, 0% packet loss

 

Did you get a successful packet transmission - Y***?

•  Answer Y*** if you get a message at the end like this:  PING Statistics - 6 packets transmitted, 6 packets received, 0% packet loss
  
• Next, the program will disable and re-enable the printer, then ask if it is working. The printer should automatically begin printing what was in the queue to print. If it does start printing answer 'Y' when prompted and the program will end. If it does not start printing, answer 'N' when prompted.
  
• If you answer N, the program will delete the printer and make 2 attempts to clear the jet direct/network print queue (cancel all print jobs in the queue for this printer.)  
  
•  Next, the port is logged off and the jet direct/network printer is restarted.
  
•  Printer and print/queue is ready to go

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(updated 2/21/2007)