Accounts Receivable

Menu 4.3.6.9 - Fax Log Report

Menu 4.3.6.9 - Statement faxlog update & report.

First you will be prompted whether you want to update or not. Answer Y.

The log will now update - your screen should say:

"Now updating the faxlog information from the faxserver"

Next, you will be prompted for a printer #. Enter a printer number to print the report on, or FT to file transfer the report to your C:\Pick folder.

And finally you will be prompted for the following information:

Enter Beginning Date to Report (MM/DD/YY) or 'END' to quit:

This will be the date that the report begins with

Enter Ending Date to Report (MM/DD/YY) or 'END' to quit:

This will be the date the report ends with.
(The report will show faxes between, and including, the dates you enter here.)

Enter Customer Number to Report, <ENTER> for ALL or 'END' to quit:

Press <enter> for all customers

You will be given three options:

1) Log Report fo All Statement faxes for Customer ALL

This will print a log of all statements that were supposed to fax.

2) Report of Problem Statement faxes for customer ALL

This will print a repot of JUST the problem faxes - faxes that failed.

3) Resend Problem Statement Faxes for Customer ALL

This will resend all of the problem faxes.

If you run option 2, and have problem faxes, you will want to call your customers and verify their fax number. When you have corrected the fax number in Customer Master (12.2.2.2) you will need to use menu 4.3.6a to resend their statements.