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Warranty

Menu 15.1- Unclaimed Warranties Report

The unclaimed warranties report lists all parts that have been brought into warranty through customer returns.  They have not yet been turned into claims.  This report should balance to 2105 at the end of each month.

This report is available as part of your End of Day reporting.  If running paperless End of day, use menu 16.5 to control this report. It is tagged as report number 137 (01-137, etc…) It can also be run from menu 15.1.  It is a listing of parts on credit memos where the reason for return was 006 for “warranty.”  The report will list the tag # (warr file#), the company number, the vendor number, the product number, the average cost of the item, the release number created in Order entry and the Customer.   See sample below.

Menu 15.1 – Unclaimed Warranties Report  U2006.1

Currently Warranty items that are not complete get stuck on the report.  Programming has been added that cleans up this report so items that appear to be stuck in the system or are not complete, will no logger appear on the Unclaimed Warranties Report.

(updated 4/25/2006)

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